A friend of mine and another person in my community of faith passed away recently from pancreatic and liver cancer. … Continue reading We All Leave a Legacy. What is in this?
The ability to select the best tool for a particular job is the hallmark of any good carpenter or craftsman. Improving processes is very similiar. Continue reading Problem Solving Steps and Quality Tools to Employ
To avoid the frustration and wasted time and money spent on efforts that go nowhere, there are nine steps an organization must follow to implement process improvement projects and make change last over the long haul. Continue reading Sustaining Change
Bringing ideas to market that touch the hearts and minds of customers is best accomplished via rapid prototyping, using small pilot projects. People react to prototypes more reliably than to surveys or coming up with ideas themselves. Continue reading Innovation: The Story of Post-It Notes