Lean: Look at Delays and Timelines for Inefficiencies

This article is a simple case study that highlight tips and techniques to see and understand inefficiences in processes. Continue reading Lean: Look at Delays and Timelines for Inefficiencies

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Tips on Identifying Non-Value Added Activities

At the core of Lean is distinguishing value added from non-value added activities. Fundamental to this is for each step in creating and delivering a product or service to see identify their internal customers and the final customer. These relationships are central to meeting the needs of the customer.
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The Pillow Menu

Our family traveled to Florida over the Holidays to introduce our new grandson to his great-grand mother, my wife’s mom.We stayed at a Holiday Inn near the West Palm Beach Airport. We had an un-eventful flight, a horrendous experience with Hertz (I’m saving this for a later blog) and upon checking in were “delighted” to find a simple card (see below), which was our “Pillow Menu.”

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