Non-profit organizations whether they are small, storefront churches, the American Red Cross or anything in between really have to learn a few basic rules to be successful. Continue reading “Six Rules for the Effective Non-Profit”
Affirmations, or repeating words or phrases out loud do have the power to keep us attuned to the definitions and to the outcomes they define and engender. Here are a few of mine. What are yours? Continue reading “Words We Affirm Have Power”
I found this article from the BBC astonishing. Considering the sad state of affairs for so much of education in … Continue reading Educational News, from Great Britain
TQM and the entire development of the Quality Movement and Principles is headed toward several key areas. These are:
2. Public/Private Partnerships Continue reading The Next Big Areas for Quality To Address
So, to create or enter into a ‘state of being accountable’, by definiton means you and your organizaiton are liable or anwerable for agreed upon results or outcomes.
A cousin of accountability is responsibility. Continue reading How Accountability Brings Rewards
Find out how the hospital President Obama mentioned in his Sept. 9 address to Congress is providing measured and improved qualityy health care at lower prices all focused on customer satisfaction and outcomes. Continue reading ProvenCare delivers lower health costs with improved quality
Consider for a moment what the Army and the other armed services to from a training and systems thinking point of view. They take thousands of young, untrained men and women and within a very short time, they are part of teams that learn, function and accomplish tremendously difficult tasks. At the same time real bonds of commitment to the mission and to each other are formed. What they are already doing in many ways is what corporations and government is struggling with. Consider one tool they use, The After Action Review.
Continue reading After Action Reviews