Can Lean Six Sigma Help our Schools?

With the world economy in flux and governments around the world taking actions they hope will make a difference, the application of Lean and Six Sigma seems more relevant than ever.

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How to Determine What Your Customer Wants

An Excellent Article by:
By David Wanetick, Managing Director, IncreMental Advantage

Customers don’t know what they want. Their buying decisions are more a function of persuasion, influence, and social pressure than internalized desires. Contrary to popular wisdom, the customer isn’t always right. Continue reading How to Determine What Your Customer Wants